Bin Collections

Instructions and advice on your waste bins

refuse bins

Green bin is for household waste (not recyclable items) and the content goes to landfill.

Blue topped bin is for recyclable items only.

They are collected on alternate weeks.

The small green food bin is collected weekly

Click below for full instructions:
Brown bin is for garden waste only.
Collection is fortnightly between February and November.
Click below for full instructions:

NEW! Household bulky items collection service

Click Here for Details: Bulky items collection service

Our new household bulky items collection service applies to normal household furniture and electrical equipment only, not DIY waste, such as plasterboard or rubble.

How it works:

1. First, check the below list, to ensure your items are ‘included’ in our collection service, as exclusions apply.

2. Contact us to book a collection. You can do this using our online form. Alternatively you can email or phone us – see below for contact details. We’ll check to see if a local charity may be interested in reusing any items first. If so, we’ll put you in touch with them first as they may pick up for free.

3. We collect up to three items for a flat fee of £75. Any additional items are charge at £5 each, up to a maximum of 8 items in total, ie the maximum of 8 items = £100 charge.

4. If you wish us to go ahead, we’ll make a booking for you.

5. Any additional small electrical items or bagged textiles will be collected for free after an order for household bulky items collection is made.

6. Items must be left outside your property on the day of collection.

Please note: Only items declared at the point of booking will be collected.

List of typical household items
Included Excluded – please take to the tip instead
Bath or sink – metal / stainless steel only Bathroom suite (ceramic/ plastic), shower cubicle
Beds – mattress, divan base or bedframe Boilers, water tanks
Chairs and stools – dining / kitchen chairs* Building waste – plasterboard, rubble, ceramic tiles, asbestos
Furniture – table, sideboard, wardrobe, chest of drawers Carpet, linoleum, carpet tiles, laminate flooring
Kitchen equipment – cooker, fridge, dishwasher, upright or chest freezer Doors, windows
Laundry equipment – washing machine, tumble drier, ironing board Garden waste**
Lawnmower – petrol or electrical Kitchen units
Radiator, storage heaters Plate glass
Soft furniture – sofa, armchair, ottoman Sheds, fence panels
TV / PC monitors, CD / DVD player

* Two table chairs/stools, ie dining or kitchen chairs and stools, count as one item.

** Garden waste – please sign up for our fortnightly garden waste collection service.

Examples of charges – A dining table and six dining chairs it will cost £80 to collect.  (Dining chairs are smaller so we count two as one item, so six dining chairs = 3 items, plus the table is one extra item).  Or a three piece suite will cost £75 as there are three items.

Free collection of small electricals and textiles – Once you’ve made a booking for a household bulky items collection, we are happy to collect any bagged unwanted:

  • textiles such as clothes, towels and bedlinen – but not quilts, duvets or pillows
  • shoes, boots, belts and handbags
  • small electrical equipment such as irons, kettles, shavers, toasters, telephones or hairdryers.

These items should not be placed in normal household bins, so please use this collection service instead. Simply bagged them up in carrier bags. No limit applies.

Date Updated: 19/02/15

Contact information

Contact: Household bulky items collection service
Telephone: 01296 585515